Amazon order format: 111-2222222-3333333 How to find your order number# : 1. Sign into your amazon account. 2. Click your orders. 3. Find your order details about our product and you will see a series of numbers like 111-2222-3333333, and this is your order number.
Warranty for replacement units is 3 months OR leftover term form the original item, whichever is LONGER. No registation needed.
*For verification purposes, we do need proof of purchase for our warranty service. Please contact the gift giver for the purchase proof. To view what information we need for each purchase channel, click here.
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Can't find product name or model name above? Please type it out Here..
Note: For multiple product orders, you can just input one product and it will complete the registation for the entire order. How to find product name? - Please click here.
Please provide a screenshot/image of your purchase proof, including store name, seller name, order No. and product. Example of Proof of purchase-Please click here.
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Email: support@ekvanbel.com
Add: China
